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Posted on: September 14, 2020

Town Hall Open to the Public by Appointment

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Coming to Town Hall for an appointment:

  • If you wish to meet with a department in Town Hall, we are strongly suggesting that people book appointments online or over the phone.
  • To book online, please click here  If you wish to book an appointment over the phone, please call 781.383.4100 and follow the prompts.

Please note the following protocol to enter Town Hall:

  • Please use the front door.  Upon entering, please ring the buzzer.  You will be greeted via video monitor or in person at the teller window.
  • Only one person at a time will be allowed to wait in the vestibule.  You may be asked to go outside if additional people arrive for meetings.
  • You will be asked who you are meeting with; while we confirm if the person you are meeting with is available, you will be asked to complete a Contact Tracing Form.
  • A mask must be worn covering your nose and mouth.  If you cannot wear a mask for any reason, we will work with you remotely to address any needs you have at Town Hall.  No one will be let in to Town Hall without a mask.
  • Prior to entering, you will be asked to sanitize your hands.
  • Once in, you will be instructed on how to go to your meeting and what to do after your meeting.  Please do not go to any other departments when you are done.  If you need to meet with anyone else in Town Hall, and you do not have an appointment, we will see if who you wish to see is available to meet with you.  Again, you may be asked to wait outside while we look into this for you.

Thank you for working with us and your understanding during these complicated times.


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